Map the core processes.
Before picking tools, name the work. CPH's value chain breaks into three pillars; each pillar breaks into elements that can be replaced or augmented.
Global Supply Chain Orchestration.
Move product safely and efficiently from manufacture to end-user.
- Warehousing & storage — 20+ warehouses near EU, US, Far-East hubs; always in stock locally.
- Last-mile distribution — daily truck shipments, often at short notice.
- Custom packaging — re-pack and re-label for local technical or regulatory rules.
- Inventory stability — no supply shocks; the buyer's line never stops.
Trade & Financial Intermediation.
Remove the financial friction between producers (need cash fast) and local buyers (need time to pay).
- Customised credit terms — off-balance financing or 30 / 60 / 90-day payment to buyers.
- Upfront procurement — buying from suppliers on their preferred terms (pre-payment or pay-on-shipment).
- Risk management & insurance — trade insurance against non-payment or damage in transit.
- Currency & transaction handling — pay in one currency, receive in another; partners shielded from FX swings.
Strategic Market Representation (Agency & Sales).
Be the eyes and ears for a producer in a market they don't fully understand or haven't staffed yet.
- Local sales & networking — staff on the ground in Eastern Europe and India finding and keeping buyers.
- “Open-book” reporting — full transparency to the producer on prices achieved and volumes moved, in real time.
- Business intelligence — local market trends and competitor pricing to help the producer position for highest profit.
- Technical support — first line for technical questions from buyers; the chemical is used correctly in their process.